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RESPONSIBILITES
- Conceive and execute the strategy and provision of centralised urban services to homeowners, businesses and visitors to the city.
- Implement and manage the Facility Management ERP/software system for Alaro City to ensure each of the City Management business is tracked and monitored efficiently.
- Analyse financial, technical and billing data to identify issues and opportunities, support and reinforce credit collections.
- Implement framework and oversee in-house teams and contracts for providers for services including City security, parking, cleaning, maintenance and landscaping.
- Supervise all City Management staff (gardeners, janitorial services, groundskeepers etc.)
- Inspecting buildings’ structure and common services infrastructure to determine the need for repairs or renovations
- Create and implement a safety culture for the city, including speed limits and other safety measures.
- Develop, implement and enforce an Emergency Response Services policy.
- Support customer relations to deal with complaints and other issues with end users and property owners.
- Set up, oversee and administer the City Management function for Nigeria and implementation of development control guidelines.
- Establish methodology for service charges, communicate them to residents and businesses and meet targets for service charge collections.
- Oversee facility management activities including managing service charge administration and accounts.
- Monitor, oversee and ensure internal quality standards are met for the operational deliverables of maintenance services.
- Ensure that the city meets government regulations and environmental, health and security standards.
- Develop a framework for a viable transport/shuttle system that will provide a mobility solution to the city’s residents and visitors.
- Develop and implement a framework for a parking and traffic management system.
- Establish a maintenance compound and base for workers and security.
- Prepare weekly, monthly and other periodic reports on the status of City Management at Alaro City.
- Effectively implement and ensure enforcement of best practices, policies and procedures for the city management functions.
- Establish and maintain effective working relationships with other departments, regulatory agencies, consultants and customers.
REQUIREMENTS
Hard skills and experience:
- Minimum Bachelor’s degree in Engineering, Project Management or Real Estate focused discipline;
- Master’s degree and professional certificates are a plus
- Minimum of 7-10 years hand-on experience in facilities management with at least 3 years of relevant management experience
- Effective development/project management skills;
- Excellent budgeting skills;
- Excellent reporting skills.
Soft skills:
- Mature, pragmatic and flexible approach, strong commercial judgment;
- Team player but comfortable working autonomously;
- Exceptional written and verbal communication skills;
- Good negotiation skills;
- Good attention to detail;
- Rigorous and organized approach; and
- Hands-on, ready to roll up the sleeves.
- Quick learner and ability and pick up new skills in other related fields.
Personal characteristics:
- High energy;
- Result-oriented;
- Strong work ethic;
- Ability to work effectively under pressure; and
- Desire to live and work in Epe, Lagos.
HOW TO APPLY
Interested candidates should send an up-to-date CV to careersnigeria@rendeavour.com quoting ‘City Manager’, Nigeria’ as the subject.
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