Job Title: Front Of House Administrator.

Reports To: Lodge Manager/Camp Manager

Company: Un Lodge En Afrique (Chem Chem Philanthropy and Safari)

Camp:CCL/LCC/FCC Location: Manyara,vilima vitatu, Babati.

Key Responsibilities

  • Assisting the Lodge Manager and HOD’s with secretarial duties as and when required:
  • Printing of guest in-room stationery such as welcome cards, departure cards, registration forms, wine lists, spa menus, lunch, and dinner menus for the restaurant.  
  • Control of Front of House stationery (papers) – refill when needed from Logistics.
  • Updating the Front of House Task list daily.
  • Updating the cell phone Data Base 
  • Support and comply with all health, safety, and quality standards, policies, and procedures of the Company.
  • Any other relevant task allocated to you and requested by management from time to time. 
  • Arranging and communicating all private guides accommodation bookings with all departments concerned.
  • Communicating all departure and arrival plans to all respective departments timorously and following up on all outstanding matters
  • Communicate all guest activity plans for the day to all departments timorously and follow up on outstanding tasks.
  • Keep all departments updated on all relevant guest information and schedule changes
  • Bookings of all guest activities for the day
  • Processing all WMA and TANAPA Permits
  • Updating the Flight Schedule daily
  • Preparing the Daily movement Sheet
  • Updating all departments on guest preferences, requests, and allergies.
  • Updating the guests information and new arrivals
  • Work closely with Chefs and Waiters to ensure that everything is correct and ready with guests.
  • Make sure rooms are inspected before guests arrive.
  • Ensure the boutique is well stocked, neat, and tidy always.
  • Ensure all sales are recorded promptly and entered into the POS system.
  • Ensure all Boutique prices are accurate as directed by the finance offices

      Required Experience.

  • Bachelor degree in Tourism and Hospitality  Management/ related field from the recognized university/college
  • Working experience of not less than 3- 5 years in the hotel industry/ in a well recognised  hotel or  lodge
  • Team-orientation, loyalty, and excellent leadership skills
  • Flexibility, commitment, dedication, positive attitude and reliability
  • Understanding of hygiene Protocol
  • Communicate fluently in English
  • Must work accurately under pressure
  • Knowledge of the lodge and communication systems
  • Computer literate on Microsoft Office products and Google Workspace

HOW TO APPLY

Interested candidates for any of the above positions should submit an application letter, a detailed copy of their cv,names and contact information (Email addresses and telephone numbers) of three referees.The candidate must clearly indicate the title of the position applied for (as it appears in the advertisement )on the heading of the email.Application should be submitted to the Human Resources email noreen.majaliwa@chemchemsafari.com.Kindly note that only shortlisted applicant will be contacted.

Deadline For the Application; 5th April 2024.

BEWARE OF CONMEN! Chem Chem Safari does not receive money in exchange for a job position. Should you be asked for money in exchange for a job offer or suspect such activity, please report this immediately to this number 0787985598.

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