Jobs at Excel and Grace Consulting – 4 April, 2024

Job Responsibilities

• Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional customer service that drives financial success.
• Collaborate with management to define goals and objectives that are compatible with the overall business goals, as well as strategies for achieving them and communicate the importance of achieving those goals to all staff.
• Create a budget to maximize profit margins while keeping costs in balance with customer satisfaction and quality of services.
• Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel’s services and amenities
• Establish the hotel’s reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep at all times.
• Organizing meetings with hotel department heads to address changes to policies and assess progress and growth of the business.
• Ensuring that all staff complies with operational and service standards, in addition to the company policies and procedures.
• Maintaining the hotels physical assets and arranging for repairs, if necessary.
• Ensuring that the hotel meets all health, safety and security laws and regulations.
• Organizing and planning all events on the hotels property, such as conferences, weddings and special gathering.

Requirements

• High School Diploma or equivalent, Degree in Hospitality or related field of study preferred
• Must have at least 5 or more years of experience in the hospitality field
• Previous experience as a hotel manager, assistant manager, or hotel department manager required
• Demonstrate excellent organizational skills, communication skills, and problem-solving skills
• Proven customer service experience as a manager; strong guest-focused mentality.

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Job Description

• Oversee and manage administrative operations and support functions of ECUADORS, including facilities management, office supplies procurement, and administrative staff supervision.
• Recruit and hire new employees, review resumes, conduct interviews, and onboard new hires.
• Coordinate office logistics and facilities maintenance, including maintenance of office equipment, utilities management, and coordination of repairs and maintenance services.
• Monitor and manage office supplies inventory, ensuring adequate stock levels and timely replenishment to support day-to-day operations.
• Act as a liaison between management and employees, address employee concerns, and promote a positive work environment.
• Oversee the performance appraisal process, provide feedback and coaching to employees, and address any performance issues.
• Identify training needs, coordinate and deliver employee training programs, and ensure compliance with training requirements.
• Review and update compensation and benefit plans, manage payroll administration, and ensure compliance with labor laws and regulations.
• Develop and implement HR policies and procedures, communicate them to employees, and ensure consistent application.
• Develop and implement employee engagement initiatives, conduct employee surveys, and identify areas for improvement.
• Ensure compliance with labor laws, health and safety regulations, and other employment-related regulations.
• Maintain employee records, handle HR-related documentation, and assist with HR reporting and analytics.
• Support the hotel’s overall business strategy by aligning HR practices with organizational goals and objectives.
• Report on employee turnover rates.
• Execute employee retention programs such as end-of-season bonuses.

Requirements

• Degree in HR or its equivalent
• 3+ years of HR or hospitality management experience
• Past experience with payroll or managing budgets
• Proficient knowledge of payroll software’s such as HRIS.
• Good interpersonal skills and responsive demeanor
• Knowledge of labor and hotel regulations and laws
• Professional, organized, and can multitask
• Ability to manage conflicts at work
• Excellent problem-solving skills
• Should be a patient listener.

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Job Description

• Manage all financial transactions and records of the company.
• Prepare and analyze financial statements, reports, and budgets to provide accurate and timely financial information to management and stakeholders.
• Ensure compliance with accounting principles, standards, and regulations in all financial activities and transactions.
• Perform month-end and year-end closing procedures, reconciling accounts, and preparing financial statements and reports for review.
• Collaborate with other departments to support budgeting, forecasting, and financial planning activities, providing insights and recommendations to optimize financial performance.
• Ensure compliance with taxes and levies payment as at when due.
• Generate accurate and timely invoices for clients based on project completion and contractual terms.
• Conduct regular audits to reconcile inventory, procurement, and sales records.
• Process payroll accurately and on time, including necessary deductions and withholdings.
• Reconcile bank statements, monitor transactions, and attend to bank-related issues.
• Prepare management accounts (Daily, weekly, monthly, and annually) as required.

Requirements

• Bachelor’s Degree in Accounting or Finance.
• 3+ years of experience as a professional accountant in the hospitality.
• Experience of using accounting software.
• Knowledge of Nigerian accounting practices and taxation laws.
• Proficiency with computers and MS Office (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• High level of accuracy, efficiency, honesty, and responsibility.
• Motivation and a strong desire to take on new challenges and learn as much as possible.

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Job Description

• Capture high-quality photos and videos, and edit them for posting on our social media platform.
• Responsible for expanding brand presence across various social platforms, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and TikTok.
• Develop and implement social media strategies to increase brand awareness, engagement, and conversion.
• Cover events and other activities to create compelling visual narratives
• Monitor social media trends, audience behavior, and competitor activities to identify opportunities for content creation and engagement.
• Plan and execute social media campaigns, promotions, and contests to achieve marketing objectives.
• Respond to comments, messages, and inquiries from followers in a timely and professional manner, fostering positive relationships and addressing customer concerns.
• Collaborate with the business development manager to ensure consistency in brand messaging, tone, and visual identity across all social media channels.
• Stay updated on industry trends, platform updates, and best practices in social media marketing, and implement innovative strategies to maintain a competitive edge.

Requirements

• BSc Degree in Marketing or relevant field.
• Proven work experience as a Social media manager
• Hands on experience in content management
• Excellent copywriting skills
• Ability to deliver creative content (text, image and video)
• Solid knowledge of SEO, keyword research and Google Analytics
• Knowledge of online marketing channels
• Excellent communication skills
• Analytical and multitasking skills.

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Job Description

• Manage the recruitment and selection process, including sourcing candidates, conducting interviews, and onboarding new employees.
• Handle employee relations issues, including disciplinary matters, grievances, and performance management.
• Administer employee benefits programs and ensure compliance with relevant regulations.
• Ensure that all resources [human and material] are available when needed and effectively utilized.
• Maintain accurate records of employee data, including attendance, leave, and payroll information.
• Coordinate training and development initiatives to enhance employee skills and competencies.
• Oversee the administration of office facilities, supplies, and equipment.
• Support senior management in strategic planning and decision-making related to HR and administrative matters.
• Provide guidance and support to managers and employees on HR-related issues.
• Plan, organize and keep details of all major company meetings
• Responsible for collating employees KPIs and reporting to the management accordingly.
• Oversee all HR consulting engagements with clients
• Monitor and ensure the implementation of all consulting document and policies with the client.
• Manage client’s relationship during the consulting period.
• Identify training needs of client’s employees and develop training programs to meet those needs.
• Facilitate training for client as may be assigned.
• Visit client as frequent as possible to monitor the consulting process
• Participate in meetings with clients to discuss business needs and goals, review progress on projects and recommend solutions.
• Perform other duties as assigned.

Requirements

• BSc / HND from a reputable Institution
• 2-5 years of working experience in consulting or in a related role
• Ability to work with little or no supervision
• Team playing Skills
• Leadership and initiative
• Ideal candidate should be a Self Starter
• Ability to physically and regularly visit prospects and clients
• Reside in Lagos

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Job Responsibilities

• Controlling and directing the food preparation process
• Approving and polishing dishes before they reach the customer
• Managing and working closely with other Chefs of all levels
• Creating menu items, recipes and developing dishes ensuring variety and quality
• Determining food inventory needs, stocking and ordering
• Ultimately responsible for ensuring the kitchen meets all regulations including sanitary and food safety guidelines
• Being responsible for health and safety
• Being responsible for food hygiene practices.

Requirements

• Culinary Degree or equivalent experience.
• 3+ year(s) experience as a Head Chef.
• Ability to track expenses and manage a budget.
• Ability to lead and inspire a team.
• Strong passion for the art of food design.
• Excellent verbal and written communication skills.

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Job Description

• Research and identify new business opportunities including new markets, growth areas, trends, customers, partnerships, products and services or new ways of reaching existing markets
• Generate leads and cold call prospective customers
• Meet with customers/clients face to face or over the phone
• Foster and develop relationships with customers/clients
• Think strategically seeing the bigger picture and setting aims and objectives in order to develop and improve the business
• Work strategically carrying out necessary planning in order to implement operational changes.
• Have a good understanding of the businesses’ products or services and be able to advise others about them
• Train members of your team, arranging external training where appropriate
• Discuss promotional strategy and activities with the marketing department
• Liaise with the finance team, warehousing and logistics departments as appropriate
• Seek ways of improving the way the business operates
• Attend seminars, conferences and events where appropriate
• Keep abreast of trends and changes in the business world.
• Help to plan sales campaigns, create a sales pipeline and increase sales of the business products.
• carry out sales forecasts and analysis and present your findings to management
• Develop the business sales and marketing strategy.

Requirements

• Bachelor’s Degree in Business, Marketing or related field.
• 3+ years’ experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

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Job Description

• Strategically plan and manage logistics and customer services
• Ensure products meet up with delivery deadlines and are delivered in excellent condition
• Implement operational policies and procedures.
• Supervise and coordinate delivery officers
• Maintain documentation and keep accurate records of logistic activities.
• Maintain awareness and knowledge of the condition and location of delivery vehicles.
• Assist with deliveries where required.

Requirements

• Minimum of OND from reputable institution
• Minimum of 2 years experience in same or similar position
• Excellent coordination and leadership skills
• Outstanding communication abilities
• Attention to details
• Proficient computer skills
• Ability to work independently and with a team
• Ability to ride abike is an added advantage.