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Position Overview
The Administrative Officer plays a pivotal role in maintaining the smooth operation of the office, encompassing diverse responsibilities across general administration, compliance, ad-hoc tasks, and customer service. They will be responsible to efficiently manage office duties, from correspondence to inventory management, while also supporting compliance efforts through document preparation and organization. Overall, they will also be responsible for ensuring excellent customer service and seamless communication both internally and externally.
Roles and Responsibilities
General Administration:
- Perform general office duties, including managing calls, emails, and correspondence.
- Maintain office supplies inventory and place orders as needed.
- Organize and schedule appointments, meetings, and events.
- Update and maintain company databases and records.
- Assist in the preparation of reports and presentations.
Compliance and Documentation:
- Ensure compliance with company policies and procedures
- Support with the preparation and review of contracts, agreements, and other legal documents.
- Assist in collecting and organizing documentation for compliance checks.
Ad-hoc Tasks and Projects:
- Handle ad-hoc administrative requests and projects from management and team members.
- Coordinate special projects and initiatives as assigned.
- Provide flexible support to meet changing business needs.
- Support our Sales department with administrative tasks, including data entry, filing, and document management.
Customer Service and Communication:
- Greet visitors and clients in a professional and friendly manner.
- Respond to customer inquiries and provide information as needed
- Liaise with internal departments to ensure seamless communication and coordination.
Skills and Qualifications
Task-Related Skills and Certifications
- Bachelor’s degree in Business Administration, Office Management, or related field.
- At least 2-3 years of experience in office administration or administrative support roles.
Competencies and Soft Skills
- Strong organizational and time management skills.
- Proficient in office software suites (Word, Excel, PowerPoint)
- Excellent communication and interpersonal skills.
- Attention to detail and ability to work independently.
- Knowledge of IT systems, networking, and cloud technologies.
- Adaptability and resilience to navigate challenges and thrive in a dynamic work environment.
- Strong interpersonal skills for fostering relationships with clients, stakeholders, and various teams.
- Dedicated to ongoing learning, and staying abreast of industry trends, technologies, and effective practices in sales and business development.
- Ability to build rapport.
What We Offer
- Work in a multinational company operating in the Cloud & ICT domain, based out of the UK and operating in Australia, India, Nepal, Nigeria and Bangladesh
- Best in class open, progressive, professional, and equal opportunity work environment
- Closely knit and supportive team members and a culture where your contributions, opinions, and diversity is welcome, respected, & encouraged
- Exposure to multi-disciplinary skill areas (including team management & leadership) in a vibrant start-up ecosystem with deep work involving world-class leaders like Amazon, Microsoft, Google, and Facebook
- Opportunity to travel regionally (as part of assignment/ training and development or delivery ) in Nepal, India, Nigeria, Bangladesh, or Sri Lanka
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