Job Description
Business Development Officer – (24000013)
Job Purpose and Key responsibilities
Job purpose
The job holder will be responsible for growth of revenues and customer numbers for the branch to meet set annual premium targets for the branch. The role will report to the Branch Manager.
Key responsibilities
Secure new business directly or through intermediaries
2. Service existing business and follow up to ensure renewal
3. Maintain excellent customer service to intermediaries and direct clients
4. Undertake initial underwriting in accordance with set guidelines to ensure sound
acceptance of risk.
5. Ensure payment of premiums before policy attaches.
6. Follow up to ensure intermediaries are paid commissions timely and accurately.
7. Recruit new agents, direct clients, new brokers and grow business from
Bancassurance partners as per agreed KPI.
8. Train, coach and support new intermediaries to achieve sales targets.
9. Follow and adhere to underwriting guidelines and standards as communicated by
Underwriting Manager from time to time
10.Prepare daily sales reports to branch manager and other reports as may be
requested by management
11.Guide and assist clients on claims processing
12.Ensure retention of business as per renewal KPI’s
13.Deliver on performance requirements as defined in the strategy map and personal
scorecard.
Key Performance Measures
Achievement of production targets
Customer satisfaction
Customer retention
Working Relationships
Internal Relationships:
Accountable to the Branch Manager
Required to liaise and work closely with Underwriting, Finance, Claims and other departments as may be necessary
External Relationships:
Britam customersIntermediaries (Brokers, Agents & Banks)TIRA and other regulatory institutions
Knowledge, experience and qualifications required
Knowledge, experience and qualifications required
Bachelors’ degree in insurance or business related field
Professional qualification in Insurance (CII certificate or equivalent)
At least two years’ experience in a similar position
Knowledge of Insurance Industry and concepts
Knowledge of Insurance regulatory requirements
Knowledge of sales and marketing
Primary Location: Tanzania, United Republic of-Arusha-Arusha
Organization: Britam Insurance Tanzania Limited
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 14-03-2024
Unposting Date: 22-03-2024
Number of Openings: 1
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