Job type: Full-time
Request For Proposals
RFP Title: Delivery of Enterprise Resource Planning System
Number: 2024-PASADA/09/01
Date of Solicitation: 11th September 2024
Closing Date and Time: 24thSeptember 2024,11:00 am (Dar es Salaam, Tanzania) Questions and Clarifications: Due by 17th September 2024
Introduction and Background:
PASADA Tanzania is a faith-based organization working in to contribute to Pastoral activities and services for poor and vulnerable populations in Tanzania. Since its establishment in 1992, PASADA has provided services in the areas of Health mainly HIV/AIDS at both facility and community settings, Livelihood, Economic empowerment, and Community development. PASADA continues to offer both spiritual and physical support to all people without any form of discrimination and always aims at restoring dignity and respect to all humankind.
Over the years, PASADA’s role expanded to include medical services for HIV/AIDS, tuberculosis, malaria, and other diseases, along with community-based care. As of now, PASADA is providing care and treatment services in both Dar es Salaam and Coastal regions respectively and for Dar es Salaam, 19 CTCs are established to provide comprehensive HIV services to individuals and their families.
Objective of the Assignment
The aim is to deploy an Enterprise Resource Planning (ERP) system that will assist in automating most of PASADA Tanzania processes, comply with legislative and government policies and promote good governance. The ERP system must be scalable to allow additional modules and must interface with other business information systems.
Scope of Work
The firm will take the following broad approach in accomplishing the terms of reference (ToR) for which the following tasks and responsibilities will be performed:
- Conduct review in a consultative manner with PASADA Tanzania, meet with the relevant staff of PASADA to map/document internal processes, and align them with the internal control model set and documented by the organization.
- Conduct analysis of the current processes, which are performed through the current software solution.
- Propose several variant options that are aligned with the organization requirements and advice on the effective solution to implement.
- Install and develop the selected modules – with Finance, Asset Management and Human Resources being the minimum required modules.
- Migrate data from our system, without disruption of the company’s operation
- Perform offline and live testing of the solution with the relevant First Consult staff.
- Develop user guidelines on how to use the ERP, and the ERP technical support
- Provide a complete documentation of flowchart and process of the ERP platform.
- Provide training to all relevant PASADA staffs on the ERP for daily operations and system training to IT staff on supporting and administrating the ERP systems.
- Provide user guidance/support on issues faced using the solution.
- The platform and system must be able to serve daily user access and operations from at least 350 users to the ERP system internally with authorized levels of access
- The employee portal platform must be logical and secure access to relevant self- services through a single online portal in accordance with user access level. It shall be able to be accessed and viewable through web browsers and/or mobile devices i.e. mobile friendly and responsive
- The intuitive interface of the ERP system must allow users to easily adapt within a short period of time from the initial stage of the using the system and reduce the change management efforts
Interested vendors should request the full Terms of Reference (ToR) through email with the subject line “TOR for Delivery Enterprise Resource Planning System” to [email protected] or visit our website www.pasada.or.tz before 20th September 2024.
All questions and requests for clarification should be directed to [email protected] with the subject line “Request for Clarification: Delivery of Enterprise Resources Planning System” before COB 17thSeptember 2024.
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