Job Openings at Afconrecruit Limited – 4 May, 2024

Job summary:

• As the Account manager, your responsibilities typically include a range of duties that span a combination of sales, customer relationship management, and strategic planning responsibilities.

Here’s a breakdown of the duties:

Sales and Business Development:

• Client Acquisition: – Identify and target potential clients within the assigned territory or industry. – Prospect new business opportunities through networking, cold calling, and other lead generation methods. – Conduct sales presentations and product demonstrations to prospective clients.
• Account Development: – Nurture and develop relationships with existing clients to identify upselling and cross-selling opportunities. – Understand clients’ business needs and objectives to propose tailored solutions. – Negotiate contracts and pricing agreements to maximize revenue and profitability.
• Pipeline Management: – Manage the sales pipeline, including lead generation, qualification, and progression. – Track and report sales activities, forecasts, and results using CRM (Customer Relationship Management) software. – Develop and implement sales strategies to achieve revenue targets and growth objectives.

Customer Relationship Management:

• Client Communication: – Serve as the primary point of contact for clients, addressing inquiries, concerns, and requests in a timely manner. – Build strong, trust-based relationships with key decision-makers and stakeholders. – Conduct regular check-ins and business reviews to ensure client satisfaction and identify areas for improvement.
• Issue Resolution: – Act as a liaison between clients and internal teams to resolve any issues or challenges that arise. – Provide proactive problem-solving and troubleshooting support to ensure customer success.
• Client Retention: – Implement retention strategies to reduce churn and increase client loyalty. – Anticipate client needs and proactively offer value-added services or solutions. – Solicit feedback from clients to assess satisfaction levels and identify areas for improvement.

Strategic Planning and Collaboration:

• Market Analysis: – Stay informed about industry trends, market dynamics, and competitive landscape. – Conduct market research and analysis to identify new business opportunities and potential threats.
• Cross-Functional Collaboration: – Collaborate with internal teams, including sales, marketing, product development, and customer support, to deliver integrated solutions and address client needs effectively. – Provide insights and feedback from clients to inform product development and service enhancements.
• Strategic Account Planning: – Develop and execute strategic account plans for key clients, outlining objectives, tactics, and timelines. – Identify opportunities for growth and expansion within existing accounts, and develop strategies to capitalize on them.

Skills and Qualifications:

• Proven experience in sales or account management, preferably in a B2B environment.
• Strong communication, negotiation, and interpersonal skills.
• Ability to build and maintain long-term client relationships.
• Strategic thinking and problem-solving abilities.
• Results-oriented with a track record of achieving sales targets and KPIs.
• Proficiency in CRM software and MS Office applications.
• Bachelor’s degree in business, marketing, or a related field (preferred).
• Minimum of 4 years in a similar position

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Job summary:

• As the HR/Administrative Executive, your responsibilities typically include a range of duties that span both human resources and administrative functions.

Here’s a breakdown of the key duties:

Human Resources Responsibilities:

• Recruitment and Onboarding: – Assisting in the recruitment process by posting job openings, screening resumes, scheduling interviews, and conducting initial candidate assessments. – Coordinating the onboarding process for new employees, including preparing necessary paperwork, conducting orientation sessions, and ensuring a smooth transition into the organization.
• Employee Relations: – Addressing employee queries and concerns regarding HR policies, procedures, and benefits. – Assisting in resolving employee conflicts or issues through effective communication and conflict resolution techniques.
• Performance Management: – Supporting the performance management process by maintaining employee records, tracking performance appraisal timelines, and assisting in performance evaluation procedures. – Assisting in the development and implementation of employee development plans and training programs.
• HR Compliance: – Ensuring compliance with labor laws, regulations, and company policies by staying updated on relevant legislation and communicating changes to stakeholders. – Assisting in the preparation and maintenance of HR-related documentation, such as employee contracts, policies, and procedures manuals.
• Office Administration: – Managing day-to-day office operations, including maintaining office supplies, equipment, and facilities. – Coordinating office logistics, such as meetings, appointments, and travel arrangements for employees.
• Data Management: – Maintaining accurate and up-to-date employee records and databases. – Compiling and analyzing HR metrics and reports for management review.
• Communication and Correspondence: – Handling incoming and outgoing correspondence, including emails, phone calls, and mail. – Drafting and editing HR-related documents, such as job descriptions, offer letters, and memos.
• Event Coordination: – Assisting in the planning and coordination of company events, meetings, and training sessions. – Managing logistics for internal events, including venue booking, catering arrangements, and attendee communication.
• Employee Benefits Administration: – Assisting with the administration of employee benefits programs, including health insurance, retirement plans, and other perks. – Serving as a point of contact for employees’ questions or concerns related to benefits.
• HR Projects and Initiatives: – Participating in HR-related projects and initiatives, such as employee engagement surveys, diversity and inclusion programs, or wellness initiatives. – Collaborating with HR team members to support departmental goals and objectives.

Qualifications and Skills:

• Bachelor’s degree in Human Resources, Business Administration, or related field (preferred).
• Prior experience in HR or administrative roles.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in HRIS (Human Resources Information Systems) and MS Office Suite.
• Knowledge of labor laws and regulations.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Minimum of 4 year experience in a similar position

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Job summary:

• Also known as a Chief Technology Officer (CTO) or Director of Technology, your duties typically encompasses strategic leadership, technical expertise, and managerial responsibilities.

Here’s a breakdown of the duties:

Strategic Leadership:

• Technology Vision and Strategy: – Developing and communicating a clear technology vision aligned with the organization’s goals and objectives. – Creating and executing a comprehensive technology strategy to drive innovation and competitive advantage. – Evaluating emerging technologies and industry trends to identify opportunities for strategic advancement.
• Technology Roadmap: – Creating and maintaining a technology roadmap outlining key initiatives, milestones, and timelines. – Prioritizing technology projects based on business needs, resource availability, and strategic impact.

Technical Expertise:

• Architecture and Infrastructure: – Overseeing the design and implementation of scalable, secure, and reliable technology architectures and infrastructure. – Ensuring alignment with industry best practices and standards for systems architecture, network design, and data management.
• Software Development: – Providing technical leadership and guidance to software development teams. – Driving software development methodologies, processes, and standards to deliver high-quality, innovative solutions. – Collaborating with product management and engineering teams to define product requirements and roadmaps.
• IT Operations and Support: – Managing IT operations, including systems administration, network operations, and helpdesk support. – Implementing ITIL (Information Technology Infrastructure Library) practices for incident management, change management, and service delivery.

Managerial Responsibilities:

• Team Leadership: – Building and leading a high-performing technology team, including hiring, training, and performance management. – Fostering a culture of collaboration, innovation, and continuous learning within the technology organization.
• Vendor Management: – Selecting and managing technology vendors, contractors, and service providers. – Negotiating contracts and service level agreements to ensure cost-effective and high-quality services.
• Budgeting and Resource Management: – Developing and managing technology budgets, forecasts, and resource allocations. – Optimizing resource utilization and cost efficiency across technology initiatives.

Collaboration and Stakeholder Engagement:

• Cross-Functional Collaboration: – Collaborating with executive leadership, business units, and functional teams to understand business requirements and priorities. – Aligning technology initiatives with business objectives and fostering cross-functional partnerships.
• Stakeholder Engagement: – Communicating technology strategy, plans, and progress to key stakeholders, including executives, board members, and investors. – Soliciting feedback and input from stakeholders to inform technology decisions and priorities.

Risk Management and Compliance:

• Cybersecurity and Data Privacy: – Implementing cybersecurity measures and protocols to protect against internal and external threats. – Ensuring compliance with data privacy regulations
• Disaster Recovery and Business Continuity: – Developing and maintaining disaster recovery and business continuity plans to minimize downtime and data loss. – Conducting regular risk assessments and audits to identify potential vulnerabilities and mitigate risks.

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field; Master’s degree preferred.
• Proven experience in a senior technology leadership role, with a track record of driving technology innovation and business growth.
• Deep technical expertise across a range of technologies and domains, such as software development, infrastructure, cloud computing, and cybersecurity.
• Strong leadership and management skills, with the ability to inspire and motivate teams to achieve ambitious goals.
• Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
• Strategic thinking and business acumen, with the ability to align technology initiatives with organizational objectives and market trends.
• Experience working in a dynamic and fast-paced environment, with the ability to adapt to changing priorities and requirements.
• Minimum of 4 years experience in a similar position