Job Opportunity at Altezza Travel

Job Opportunity at Altezza Travel

Job Opportunity at Altezza Travel

Position: Briefer

Moshi, Kilimanjaro, Tanzania =

About the job

Company Description

Altezza Travel is a team of dedicated wildlife specialists, whose mission is to turn your Tanzanian dreams into reality. We are vastly experienced in organizing top-notch Kilimanjaro climbing expeditions and wildlife safaris. Unparalleled safety standards, individual care for each guest and professional guides are the foundations of our vision. We will make your adventure a lifetime memory!

Role Description

  • This is a full-time on-site role located in Moshi. As a Briefer, you will be responsible for providing briefings and orientations to guests.
  • To provide guest with information in their Kilimanjaro climbing expeditions and wildlife safaris, including briefing them on the itinerary, safety protocols, and answering any questions guests may have.
  • To assist the guests with luggage, preparation of gears or with other tasks needed.
  • Meeting and briefing clients before and after the expedition with helping them to solve their problems, if any concern on their expedition and their stay in the country.
  • Working with the front office staff to ensure that all guest requests are handled properly in a timely manner.
  • To assess and review customer satisfaction and service recovery process.

Qualifications

  • Diploma or Degree of related field or any
  • Attention to details and ability to multitask effectively
  • Excellent communication and presentation skills
  • A positive, friendly and helpful attitude towards guests and team members
  • Strong attention to detail
  • Ability to deliver information clearly and concisely
  • Customer service experience
  • Knowledge of outdoor activities and adventure tourism
  • Ability to work in a team and deliver exceptional service
  • Knowledge of Tanzanian wildlife and attractions
  • Previous experience in a briefing or orientation role is a plus
  • Multilanguage speaking will be more considered like Russian , French, Germany and Spanish

How to Apply:

All interested applicants should submit a cover letter, CV, supporting documents, and phone number to:

HUMAN RESOURCES MANAGER,

ALTEZZA TRAVELLING LIMITED

P.O .Box 938

Moshi Kilimanjaro

or send through hr@altezza.travel Please make sure the subject of your email will be: BRIEFER – APPLICATION

Deadline for the submission of applications is at 4 PM on 10/ JUNE /2024 Only applications in English will be considered.

Please note that only short-listed candidates will be contacted

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