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Position Overview
- The Senior Manager (Head of IT) at EBS Limited is a strategic leadership role responsible for overseeing and managing the IT department.
- This role involves leading and managing a team of developers, Quality Assurance/Testing, Business Analysts for driving innovation, and ensuring the successful delivery of IT solutions.
- The Senior Manager will play a pivotal role in identifying new opportunities, managing project deliveries, and maintaining key performance indicators (KPIs) of the IT team.
Key Responsibilities
Team Leadership:
- Provide visionary leadership to the IT department, fostering a collaborative and innovative work culture.
- Manage, mentor, and develop a high-performing team of developers, testers, and business analysts.
Project Management:
- Oversee the entire solutions delivery lifecycle, ensuring projects are delivered on time, within scope, and meet quality standards.
- Develop and implement project management methodologies to enhance efficiency.
Software/Website Development and Testing:
- Direct and coordinate software and website development projects, ensuring alignment with organizational objectives.
- Supervise software testing processes to guarantee the delivery of high-quality, reliable products.
Business Analysis:
- Lead the Business Analysis team in identifying and analyzing business requirements.
- Collaborate with stakeholders to ensure effective communication and understanding of business needs.
Innovation and New Opportunities:
- Stay abreast of industry trends and emerging technologies.
- Identify new opportunities for technology innovation and propose initiatives to drive business growth.
Strategic Planning:
- Contribute to the development of IT strategies aligned with overall business goals.
- Work closely with executive leadership to align IT initiatives with the company’s strategic objectives.
KPI Management (To be evaluated within 3 Months):
- Develop performance roadmap and implement KPIs for the IT team that align with organizational goals.
- Monitor KPIs closely, ensuring measurable improvements in team performance within the first three months.
- Specific KPIs include, but are not limited to (based on the metrics set):
- Project Timeliness: Improve project delivery times.
- Software and Website Development Efficiency: Achieve a reduction in development cycle time.
- Testing Effectiveness: Reduce post-release defects
- Business Analysis Accuracy: Achieve an increase in accuracy of business analysis.
Qualifications and Experience
- Bachelor’s or Master’s Degree in Information Technology, Computer Science, or related field.
- Proven experience in a leadership role within IT, demonstrating successful project management and team leadership.
- Strong understanding of software development lifecycle (SDLC) in delivering high quality and scalable software as a product or service.
- Strong understanding of software and Website development methodologies, testing procedures, and business analysis practices.
- Practical/Hands-on experience/skills on Software and Website Development.
- Excellent strategic thinking and problem-solving skills.
- Effective communication and interpersonal skills.
Key Competencies:
- Leadership
- Strategic Thinking
- Project Management
- Innovation
- Team Development and Management
- Business Acumen
- Communication
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