Receptionist Job Opportunity at Grand RE Tanzania

Receptionist Job Opportunity at Grand RE Tanzania

Position: Receptionist

A receptionist plays a crucial role in ensuring smooth operations within Grand Reinsurance
Tanzania.

Job Summary:

As the first point of contact for our organization, the receptionist is responsible for providing exceptional customer service to clients, visitors, and employees. This role involves managing incoming calls, greeting visitors, handling inquiries, and performing various administrative tasks to support the efficient functioning of the office.

Key Responsibilities:

1. Greeting and Welcoming:

Welcome visitors in a warm and friendly manner.
Direct visitors to appropriate personnel or department.
Maintain a tidy and presentable reception area and both boardrooms.

2. Answering and Directing Calls:

Manage incoming calls and route them to the appropriate person or department.
Take and relay messages accurately and promptly.

3. Administrative Support:

Assist with administrative tasks such as
Liaising with the building manager
Coordination Marketing Gifts and managing stock
Office Maintenance – Asset maintenance
Ordering stationeries and office supplies and managing stock

4. Customer Service:

Provide excellent customer service to clients, visitors, and employees.
Address inquiries and concerns courteously and professionally.

5. Communication:

Communicate effectively with colleagues, clients, and visitors.
Always maintain a professional and courteous demeanour.

6. Coordination:

Coordinate with other departments to ensure smooth operations.

Qualifications:

High school diploma or equivalent.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Attention to detail and accuracy.
Professional appearance and demeanour.

Application to be sent to: omarn@grandreinsurance.com